Website and social media terms and conditions
These terms tell you the rules for using our website at the domain babyumbrella.org.uk (our “Website”), our social media threads and online groups including without limitation our Facebook page and groups, Zoom groups and WhatsApp chats (referred to together with our Website as our “Sites”). Please read these terms and conditions carefully before using our Sites.
1. Who we are and how to contact us
The Sites are operated by Baby Umbrella (“We”). We are a charitable incorporated organisation registered in England with the Charity Commission under charity number 1190745 and have our registered office at 51 The Avenue, Tunbridge Wells, TN2 3FJ.
To contact us, please email info@babyumbrella.org.uk.
2. By using our Sites you accept these terms
By using our Sites, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Sites. We recommend that you print a copy of these terms for future reference.
The following also apply to your use of our Sites:
Our Privacy and Cookie Policy, which sets out information about the cookies on our Website. We will only use your personal information as set out in this policy.
Use of social media platforms will also be subject to any terms and conditions set by the relevant social media platforms.
3. Our right to make changes to these terms and our Sites and suspend or withdraw our Sites
We amend these terms from time to time. Every time you wish to use our Sites, please check these terms to ensure you understand the terms that apply at that time. We may update and change our Sites from time to time.
Our Sites are made available free of charge. We do not guarantee that our Sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our Sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
4. Our trade marks
The words “Baby Umbrella” and the logo at the top left of our Website (both in colour and black and white) are used as trade marks of Baby Umbrella. You are not permitted to use them without our approval, unless they are part of material you are using as permitted under the How you may use material on our site section below.
5. How you may use material on our Sites
We are the owner or the licensee of all intellectual property rights in our Sites, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our Sites for your personal use and you may draw the attention of others within your organisation to content posted on our Sites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our Sites must always be acknowledged.
You must not use any part of the content on our Sites for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our Sites in breach of these terms of use, your right to use our Sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
6. Content on our Sites is provided for general information only
The content on our Sites is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice either from us directly (for example through a 1:1 appointment or group meeting with a Baby Umbrella representative) or a third party before taking, or refraining from, any action on the basis of the content on our Sites.
Although we make reasonable efforts to update the information on our Sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our Sites is accurate, complete or up to date.
Where our Sites contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
7. Our responsibility for loss or damage suffered by you
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Please note that we only provide our Sites for domestic and private use. Our sites are directed to people residing in England. We do not represent that content available on or through our Sites is appropriate for use or available in other locations. You agree not to use our Sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
8. We are not responsible for viruses and you must not introduce them
We do not guarantee that our Sites will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Sites. You should use your own virus protection software.
You must not misuse our Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Sites, the server on which our Sites are stored or any server, computer or database connected to our Sites. You must not attack our Sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Sites will cease immediately.
9. Rules about linking to our Sites
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. We reserve the right to withdraw linking permission without notice.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our Sites in any website that is not owned by you.
Our Sites must not be framed on any other site, nor may you create a link to any part of our Sites other than the home page.
The website in which you are linking must comply in all respects with the content standards set out these website terms and conditions.
If you wish to link to or make any use of content on our Sites other than that set out above, please contact us.
10. User-generated content
The Sites may include information and materials uploaded by other users of the Sites. This information and these materials have not been verified or approved by us. The views expressed by other users on our Sites do not represent our views or values. If you wish to complain about content uploaded by other users, please contact us.
Whenever you make use of a feature that allows you to upload content to our Sites, or to make contact with other users of Baby Umbrella services, you warrant that any such contribution does comply with the standards set out in these terms and conditions, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our Sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our Sites a limited licence to use, store and copy that content. We will not republish your content without your express permission.
We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Sites constitutes a violation of their intellectual property rights, or of their right to privacy.
We have the right to remove any posting you make on our Sites if, in our opinion, your post does not comply with the content standards set out in these website terms and conditions. You are solely responsible for securing and backing up your content.
11. Prohibited uses of our Sites
You may use our Sites only for lawful purposes. You may not use our Sites:
In any way that breaches any applicable local, national or international law or regulation.
In any way that breaches any applicable terms and conditions or policies set by the relevant social media platforms.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To bully, insult, intimidate or humiliate any person.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards set out below.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our Sites in contravention of the provisions of our website terms and conditions above.
Not to access without authority, interfere with, damage or disrupt any part of our Sites, any equipment or network on which our Sites is stored, any software used in the provision of our Sites or any equipment or network or software owned or used by any third party.
12. Interactive services
We may from time to time provide interactive services on our Sites, including, without limitation Group chats on WhatsApp or Facebook Messenger, video group meetings, our Facebook page (“interactive services”.)
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our Sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
13. Content standards
These content standards apply to any and all material which you contribute to our Sites ("Contribution"), and to any interactive services associated with it. Baby Umbrella will determine, in its discretion, whether a Contribution breaches the Content Standards.
A Contribution must be accurate (where it states facts), be genuinely held (where it states opinions), and comply with the law applicable in England and Wales and in any country from which it is posted.
A Contribution must not:
Be defamatory of any person, obscene, offensive, hateful or inflammatory.
Bully, insult, intimidate, humiliate, threaten, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety, or be likely to harass, upset, embarrass, alarm or annoy any other person.
Promote violence, sexually explicit material or include child sexual abuse material.
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
Infringe any copyright, database right or trade mark of any other person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Promote any illegal content or activity or be in contempt of court.
Be likely to deceive any person, impersonate any person or misrepresent your identity or affiliation with any person.
Give the impression that the Contribution emanates from Baby Umbrella, if this is not the case.
Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
Contain any advertising or promote any services or web links to other Sites.
14. Breach of these website terms and conditions
Failure to comply with the website terms and conditions may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our Sites.
Immediate, temporary or permanent removal of any Contribution uploaded by you to our Sites.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all action we may take in response to breaches of these website terms and conditions. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
15. How this contract can be transferred
We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.
16. Which country’s laws apply to any disputes?
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.